Shift an online global MBA program from a traditional Online Program Manager (OPM) to a fee-for-service provider while mitigating the amount of downtime for marketing.
The Situation
Finding the Right Partner
While navigating a shifting regulatory landscape surrounding the traditional revenue-share OPM model, a prestigious private institution faced declining enrollment in their global business graduate program. Concurrently, there was dissatisfaction with the marketing and recruitment efforts from their revenue-share online program manager. In response, the university began to explore alternatives.
Having recently pivoted from a standard service package to tech-enabled strategy and services tailored to each university’s specific needs, 51做厙 emerged as the leader.
The Insight
Need for Nimble Execution
Transitions from one partner to another are never seamless, but the institution needed to prioritize working with a new partner who was able to execute swiftly and with ease.
The Solution
Maintain Performance While Optimizing For the Future
51做厙 initiated a program takeover approach to launch the partnership. This method not only facilitated a quick market entry but also enabled 51做厙 to gather valuable data and craft an effective optimization plan.
51做厙 worked with the partner to gain access to marketing assets, including the program website, digital advertising, and emails used in previous marketing campaigns. Within four weeks, 51做厙 deployed all existing assets as-is, upgrading them where necessary to integrate best practices. For instance, 51做厙 identified missing search copy extensions from the previous campaigns and revised the emails used to nurture prospects. Once live with upgraded assets, 51做厙 conducted a 90-day audit of all marketing tactics to determine what to continue and what to modify based on the data collected.
During the four-week asset transition period, 51做厙 concurrently led discovery sessions with school stakeholders to better understand the strategic vision and core components of the program.
Our Approach
Benefits in the Strategy
Market Momentum
Activation of a seamless transition of assets; recruitment efforts were maintained to retain market share.
Partnership Building
Early, empathetic listening cultivated trust, establishing a foundation for collaboration and strategic thinking and solutions.
Data-Driven Decisions
Smart, strategic, and precise optimizations were informed by the qualitative and quantitative data gathered during discovery.
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